Complainant
What you can complain about
You can make complaints to health professional councils about the clinical care and treatment, professional behaviour or health of a registered health practitioner in NSW.
Interpreter service
People who prefer a language other than English should contact the HPCA through the Telephone Interpreter Service (TIS) on 131 450. Interpreters can be arranged by the HPCA to discuss a complaint or TIS will organise for an interpreter in your language to be on the...

Before lodging a complaint with us

What do you need to know before lodging a complaint with us? This section contains key informaiton that you need to know before lodging a complaint. This includes a guide on filling in online complaints form, information about filling in complaints form on behalf of...

Before lodging a complaint with us

What do you need to know before lodging a complaint with us? This section contains key informaiton that you need to know before lodging a complaint. This includes a guide on filling in online complaints form, information about filling in complaints form on behalf of...

Before lodging a complaint with us

What do you need to know before lodging a complaint with us? This section contains key informaiton that you need to know before lodging a complaint. This includes a guide on filling in online complaints form, information about filling in complaints form on behalf of...
Mandatory notifications
Health practitioners and their employers, as well as education providers, also have mandatory reporting (notifications) responsibilities under the National Law (NSW). Education providers, registered health practitioners and their employers must tell AHPRA if they have...

How we manage complaints

We protect the public and manage risk to public health and safety. We help make sure that registered health practitioner’s in NSW practise safely and competently. You can make a complaint about the health, performance or conduct of a registered health practitioner. We...

What do I need to know about your processes

This section provides information for practitioners about how we manage complaints through our heath, performance or conduct pathway, depending on the issue. It also describes possible outcomes of a complaint.

Medical certificates: what you should know

Provides a summary for health consumers, employers about medical certificates based on Medical Council of NSW Medical Certificate Guidelines (2012)

Meet 2017 new Council members

The Medical Council of NSW has welcomed four new members: Dr Merran Auland, Ms Maria Cosmidis, Professor Cameron Stewart and Professor Kichu Nair.

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