How are complaints about NSW registered health professionals, such as doctors, nurses, pharmacists, dentists, chiropractors and physiotherapists managed? What is the role of NSW health professional councils, Ahpra and the HCCC? What do you do if a complaint is made about you?
In this episode, we explain the role of each health regulator in protecting the public and ensuring health professionals practice safely and how regulation works in NSW. We bust some myths on mandatory notification and also provide tips on what practitioners/students should do if they are the subject of a complaint.
Features host Dr Martine Walker and special guests, Dr John Sammut, President, NSW Medical Council, Tony Kofkin, Complaint Operations, Healthcare Complaints Commission (HCCC) and Kym Ayscough, Executive Director, Regulatory Operations, Australian Health Practitioner Regulation Agency (Ahpra).