Newsletter

Who's who in medical regulation?

It’s not top of mind but understanding how the regulatory puzzle fits together can be useful. Most practitioners don’t think about medical regulation, hoping they will never need to know. But every doctor has a reasonable chance of being the subject of a complaint at...

Avoid the risk: be open when you make a mistake

The Medical Council spoke to Dr Rosa Canalese, senior medical adviser at Avant and a Central Coast GP about communication strategies with patients when there’s been a mistake in clinical practice. Interview: MC: How should you communicate to a patient when they have...

‘Confidentiality trumps everything’: how to maintain patient privacy when communicating with family members

A family member rings and asks if Mum has been to the doctor today? Saying yes, could be a breach of confidentiality. So when can privacy be breached, and what do you do if a son or daughter rings and asks for their parents cancer results? Imagine a situation where a...

Getting intimate…why you should frankly explain what you are doing when performing a physical examination

When performing a physical examination, relying on implied consent can be risky. Especially with new patients you may not know well. So what do you say to help reduce the risk of a complaint? Performing intimate physical examinations presents a challenge for doctors...

Fog’s Blog:  “What did the doctor say”?

I have a theory, entirely untroubled by scientific testing, that the quality of Doctor-Patient communication is best assessed in the surgery car park. As doctors, getting our message across is a complex thing. Like Russia, It is a “riddle, wrapped in a mystery, inside...

Postnatal Depression – a silent killer

By Dr Martine Walker Pregnancy and the first year after giving birth are the riskiest time in a woman’s life for anxiety and depression. One in 10 women experience depression and anxiety while they are pregnant and 1 in 7 women during the first postnatal year. A recent...

Good Practice - ‘The Seven Ages of a Doctor’

A doctor’s career will go through many transitions: from earnest medical student to sleep deprived hospital doctor, from a busy life in general practice to an active retirement - all the while trying to manage family life, earn a living, and hopefully find some time...

President's message - Prescribing

When it comes to prescribing, doctors often find themselves treading a complex path through what can be a clinical, ethical and legal minefield. Prescribing irresponsibly can cause harm. Prescribing responsibly, including choosing not to prescribe, can be a source of...
Useful resources
This section proivdes a list of useful resoucres, including our publications and policies.

Complaint FAQs

Q. I’m a GP and see hundreds of patients each month. Does that mean there’s a high risk someone will complain about me? A. NSW has almost 8000 GPs, yet only 8 per cent of GPs attracted a complaint in 2016/17. Given that GPs have thousands of clinical encounters each...

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