It’s not top of mind but understanding how the regulatory puzzle fits together can be useful. Most practitioners don’t think about medical regulation, hoping they will never need to know. But every doctor has a reasonable chance of being the subject of a complaint at...
We are required to make certain information available and respond to requests for information. This means that information will generally be released unless there is an overriding public interest against disclosure. From 1 July 2010 the Government Information (Public...
Legal information, codes and guidelines to inform the work of Council and hearing members making decisions under the Health Practitioner Regulation National Law (NSW) .
Following the joint assessment, the Health Care Complaints Commission (HCCC) may manage your complaint. You will be told by the HCCC who is dealing with your complaint after the joint assessment.
After we receive your complaint, it will be provided to the relevant health professional council, who will let you know in writing that they have received your complaint. The council will also inform the Health Care Complaints Commission.
You can make a complaint using our online complaints form (link to page) or by downloading and completing the following from which you can send to us via email or by post.
There are different organisations involved in managing complaints about health practitioners or students. The Health Professional Councils Authority (HPCA) is the right place to make a complaint if you are concerned about a health practitioner in NSW behaving in a way...
