COVID-19 RESPONSE
COVID-19 response
The Council understands the current widespread concerns regarding the novel coronavirus (COVID-19). Due to the current health order in NSW, the Medical Council office is temporarily closed to the public, but our work continues.
Further information for the public and health practitioners can be found here.
General inquiries
You can contact the NSW Medical Council during office hours 9am to 5pm Monday to Friday.
Tel: (02) 9879 2200 Fax: (02) 9816 5307
Our mailing address
PO Box 104, Gladesville
NSW 1675
Complaints
If you wish to make a complaint about a doctor or medical student to the NSW Medical Council, you must put your complaint in writing. Please read this important information before making a complaint because some concerns relating to NSW based medical practitioners (such as disputes over medical bills) are dealt with by other agencies.
You can make a complaint by:
- Completing our online complaint form
- Downloading our complaint form, filling this in and either emailing or posting it to us.
- Writing to us directly, clearly setting out the complaint details, including the medical practitioner’s name and work address.
You can also provide feedback or make a complaint about our administrative and business processes using our online form or by emailing us at HPCA-mail@health.nsw.gov.au
Media inquiries
Email: HPCA-MCNSW-CommunicationsTeam@health.nsw.gov.au
Media inquiries received outside office hours will be answered at the following business day. Visit our media resources for useful information about our role in protecting the public and regulating NSW medical practitioners and medical students.
Where to find us
Please note, our mailing address is:
PO Box 104, Gladesville
NSW 1675
Due to the current health order in NSW, the Medical Council office is temporarily closed to the public, but our work continues. Further information for the public and health practitioners can be found at the top of this page.
Our physical location is:
Secretariat:
Building 45
Campbell Dr
Gladesville Hospital
2nd Gate Entrance (on left, off Punt Road)
Gladesville NSW 2111
Hearing rooms:
Building 54
Norton Manning Rd
Gladesville Hospital
2nd Gate Entrance (on left, off Punt Road)
Gladesville NSW 2111
Interpreter service
If you prefer to speak with us in a language other than English, please contact the Medical Council through the Telephone Interpreter Service (TIS) on 13 14 50.
Practitioner registration Inquiries:
Refer to: Australian Health Practitioner Regulation Agency
Telephone: 1300 419 495
Website: ahpra.gov.au