Answer: You can make a complaint against a doctor to the Medical Council or the Health Care Complaints Commission. Your complaint may be about any aspect of a service provided by a doctor or a doctor's conduct or practice. You may also contact the Council if you think your doctor is suffering from a physical or mental illness which affects his/her capacity to practise medicine.
More information is available in the Complaints and notifications section of this website.
A complaint must be in writing, clearly setting out the details of the complaint and the doctor's name and address. Complaints should be addressed to:
The Executive Officer
The Medical Council of New South Wales
PO Box 104
GLADESVILLE NSW 1675
When forwarding a complaint, you should be aware that the doctor will be advised that a complaint has been made and of the details of the complaint, including the identity of the complainant. In most circumstances, the doctor will be provided with a copy of the complaint. If you have any concerns about a doctor being notified of your complaint please contact the Council.
